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How To Get Help

How do I become a client at Outreach East?

We are a non-denominational, walk-in, year-round emergency resource center servicing the Davison, Goodrich, and Otisville area, including the Eastern Genesee County from Center Rd to the Lapeer County line.

For our service area please Click Here.

You may apply online -application HERE –
To be come a client you will still need to bring in Poof of income, SS cards , and Current Dl in to determine what you may be eligible for. 

You must come in person to Outreach East. If it’s your first visit, you must complete paperwork (online or at Outreach East) and bring the following:

  • Valid Government-issued ID (Driver’s License, State ID, or Military ID) showing your current home address / a current lease may be required.
  • Proof of Income (Employment Pay Stub, SSI Check Stub or Proof of Benefits, etc.)
  • Info (name and dob) and income of ALL MEMBERS living in the household
  • Social Security Cards for each child living in the home.
    • Or other documents we may accept to show custody if SS card not available 
    • DHS Papers (Summary of Benefits, Notice of Case Action, Decision Notice, etc.)
    • Most Recent Income Tax Return (1040 page that lists dependents)
    • Court Documents showing custody 

For financial help including Consumer Shut-offs and Rent Evictions You must first apply for SER (State Emergency Relief) assistance through DHS (Department of Human Services). They’ll provide you with a Decision Notice within 10 days; you’ll need to bring that notice with you to Outreach East. The easiest, fastest way to apply and get your Decision Notice is by creating an online account and applying for SER Assistance through DHS’s client web site, MiBridges. You will be able to view and print your Decision Notice as soon as it becomes available, instead of waiting for it in the mail. Click here to create a MiBridges account and/or apply for SER assistance.

How often can I receive help as a client?

  • Food Orders: every 30 days.
  • Personal Care Items: shampoo, deodorant, toothbrushes, toothpaste (every 60 days) –
  • Toilet paper and soap (every 30 days).
  • Diapers / Child & Adult Every 30 days
  • Clothing: Every 30 days.
  • Financial Assistance: (for utility shut-offs, evictions, etc.) minimum six months between financial assistance, depending on availability of funds and amounts.

         Other Services to our clients – may include as available:

  • Household items
  • Flower bouquet
  • Bedding
  • New winter coats, boots for kids (seasonal as available)
  • Clothing
  • Adult coats, sweaters etc. as donated
  • Books, Cards, other misc. Items
  • Cleaning supplies as avaiable
  • Some medical items if in stock from donations such as walkers, canes etc.
  • School supplies, back packs, winter boots/coats, hats, (seasonal)
  • Christmas Adopt a Child -Davison Schools
  • Holiday dinners
  • Referrals for additional assistance.
  • News and notifications of special giveaways and events via email.
  • and more…

Re-certify – Clients need to re-certify / update a minimum of every 6 months (and may need to provide proof of household income, household members etc. 

Non-clients in our service area may receive food assistance and diapers only every 30 days. You will need to fill out the self-certification form self-attesting to USDA / TEFAP requirements and income guidelines of the federal poverty levels.

This institution is an equal opportunity provider.


In an emergency you dial 9-1-1 for police, fire and ambulance. If you are facing a life-threatening emergency, 9-1-1 is the correct number to call.

Michigan 2-1-1

Michigan 2-1-1 is a free, confidential service that connects you with local community-based organizations across the state offering more than 30,000 different programs and services for people seeking help with a variety of things: food, utilities, housing & homelessness, veterans & military affairs, children & families, reentry services, disaster preparedness & response, transportation, and tax assistance.

Last year more than half a million Michigan residents turned to 2-1-1 for health and human service information and referrals and the numbers continue to grow. If you need help for yourself, a neighbor or a loved one, call 2-1-1, click here to visit their web site, or click here to search the 2-1-1 online database to find out where to get help.

Whether you are looking for medical help, foreclosure prevention programs, shelter or utility assistance, help with food or clothing, or any other challenge facing your family, a call to Michigan 2-1-1 may provide the answers and help you are looking for.